PRIVATE DINING ROOM
DO YOU OFFER PRIVATE DINING? Yes and no. Our restaurant is pretty open concept. While we do not have a separate private dining room (PDR), we may offer our lounge area, a portion of or the entire dining room for your exclusive use. We will entertain buyout requests as well. Minimum spend and time limits apply, depending on the day and time of your planned event. Contact us for more details.
CAN I DECORATE?
YES! Our tables are adorned with tea lights and place settings. Although we don’t offer any additional decorations and the restaurant is beautiful as it is, you may decorate your reserved space in some tasteful way prior to your planned event.
Your decorations could include balloon arches, garlands, flowers, etc. Setup and teardown is the responsibility of the booking party. This is subject to other guests’ dining, i.e. if there is a party in the same spot as your group prior to you, you’d have to wait until they’re finished. Please inform us well ahead of time about your plans, so that we can see if we can accommodate you. Sometimes we won’t be able to tell you until the day of, since we may have last minute bookings.
As a suggestion. consider adding rose petals on your table. This is a $50 experience on OpenTable, which you can purchase ahead of time.
SET MENUS
HOW DO SET MENUS WORK? Groups of 11+ guests are asked to choose from one of our three prix fixe menus, at $82, $100 and $120 per person, plus tax and 18% gratuity. Drinks are not included.
These are all three-course dinners with a variety of choices per course: an app, a main and a dessert. One menu for the entire party, guests choose one item per course.
For parties of 30+ we reserve the right to limit the temperature for steaks to medium.
As a general rule, we do not allow substitutions to the set menu, as that defeats the purpose – to be able to service a large party efficiently. However, some exceptions can be made due to allergies or other serious reasons. Please inform us of your needs well ahead of time, or speak to your server if a last minute request. We reserve the right to decline modifications.
If you’d like to order shareable appetizers at the start of your party beyond what’s listed on the set menus, you’re welcome to do so. Please speak to your server upon arrival or make prior arrangements with a manager.
We respectfully ask that the organizer inform their party of their choice of the prix fixe menu, so as to avoid disappointment and confusion.
CAKE CUTTING, CORKAGE FEES
CAN I BRING MY OWN CAKE? Yes, you can! Just please note there is a $2.50 per person (min. $25) cutting fee.
WHAT ABOUT BRINGING MY OWN WINE? Yes! Please keep in mind though that there is a $35 per bottle corkage fee.
Could I bring and use my own liquor, like tequila, etc? NO, absolutely not. That is strictly prohibited. It would be a contravention of our liquor license and very unfair and disrespectful to the business. Anyone attempting to bring in and open their own alcohol will be asked to settle their bill and be immediately ejected from our establishment, no exceptions.
Of course, we’d be happy to provide with bottle service, so that you can enjoy your time the way you intended. Just no outside alcohol, please and thank you.
HALAL, VEGETARIAN AND VEGAN OPTIONS
DO YOU HAVE HALAL, VEGETARIAN OR VEGAN OPTIONS? We’re happy to accommodate your requests when possible.
HALAL: all of our meat is halal-certified (certificate available upon request). However, please inform your server of this requirement or note this on your reservation, as we would then modify how we prepare some of our dishes to satisfy this request. For example, the lamb, while itself halal, is prepared with port wine – we’d forego that step in preparing a halal-compliant meal.
VEGETARIAN: A lot of our regular menu items are suitable for vegetarian diets. Please speak to your server upon arrival.
VEGAN: Eggplant parm (non-dairy) or roasted bell peppers stuffed with curried lentils.
Vegan options are not regular menu items, so we would appreciate some advance notice of your requests to be able to accommodate them. Also, please inform your server upon arrival.
DEPOSITS, CANCELLATIONS & BILLING
DO I NEED TO SEND YOU A DEPOSIT? Generally speaking, we expect you will guarantee your reservation for a larger group with a deposit. We reserve the right to adjust the required amounts as needed and determined by us.
• 6-11 guests: no deposit is required and no credit hold is taken, but we must have your credit card on file; this is for our records only and in case of ‘day of’ cancellations, where we may assess a $20 per person cancellation fee;
• 12-20 guests: $150;
• 21-30 guests: $250;
• 31+ guests: to be determined during the booking process, but typically $350+;
You can make your deposit by credit card or etransfer prior to your event. If using etransfer, please send it to info@cagneys.ca, noting your name and the date and time of your event in the comments on the etransfer transaction itself.
Failure to provide a satisfactory deposit within 24hrs of ‘soft-booking’ may result in your reservation being canceled without notice.
At the end of your event, your deposit will be refunded in the original form of payment or applied against your final bill, whichever you prefer.
WHAT ABOUT GRATUITY? All parties of 6 or more guests have 18% gratuity automatically added to their bill.
CAN WE GET SEPARATE BILLS? Yes, separate bills is fine, as long as your group understand that it takes a bit longer to bill out a large number of guests at the same time.
DOES MY GUEST COUNT HAVE TO BE ACCURATE? We understand that sometimes things come up and you may have more (or fewer!) guests than you originally expected. Please note that if a significant number of your guests (25% or roughly 4 or more) are unable to attend your booking, you may lose a portion or the entirety of your deposit, since that is a loss of a table to the restaurant. Therefore, we encourage you to be as accurate as possible with your numbers.
If you have more than the agreed upon number of guests, please notify us as soon as possible, so that we can attempt to make suitable arrangements. While we make every effort to accommodate larger than anticipated parties, this is subject to seating availability at the time.
WILL I GET CHARGED IF I CANCEL MY RESERVATION THE DAY OF OR SIMPLY DON’T SHOW UP? Yes, you most certainly will. We appreciate good communication with plenty of notice. In some limited cases, we may be able to rebook your event to another date.
‘Day of’ cancellations for small parties (6-10 guests) will be assessed a $35 per person cancellation fee.
For larger parties (10+ guests), we require 1 week’s notice for a full refund. Cancelations with less than one week’s notice will forfeit their deposit.
No shows or groups with a large number of guests missing may get blacklisted, charged cancellation fees, forfeit their deposit or a combination thereof, as determined by us.
Special requirements may apply for the Christmas season and for special holidays, such as Valentine’s, Mother’s Day, etc. Thank you for your understanding.
WHAT IF I’M RUNNING LATE? We request that guests please arrive on time, so that we can service your party to your satisfaction. Please call us if you’re running more than 15 minutes late. If don’t call us, we reserve the right to cancel your reservation and offer your table to other guests, plus assess no-show fees of $20 per person.
Also, we may choose to wait to seat your party until all of your guests arrive. Therefore please stress to your guests that prompt arrival is appreciated and important. Thank you for your understanding.
We may decline to seat new guests 30 minutes before closing time. Late arrivals may get their reservation canceled without notice, with fees assessed accordingly.
We look forward to serving you! To book your event, please call us at (905) 291-7814 to speak to one of our helpful managers. Or click the button below to fill out a form with a request for contact.
SEATING
Although we don’t have a private dining room (PDR), we have many great seating options. To give you some idea of the space, we’ve included a couple of quick walk-through videos, as well as many images.
Please note that seating requests will be entertained, but are not guaranteed, unless confirmed by a manager. We reserve the right to seat guests according to availability and other factors.
Additionally, we reserve the right to wait to seat your party until all of your guests arrive. Thank you for your understanding.
High top. This bar-height table is perfect for a fun evening! Either fully backed bench or a backed single or extended backed chair. From 1 to 16 guests.
Regular table. When you need regular-style seating with comfortable chairs. From 1 to 30 guests.
Booth. Comfortable booth-style seating for 4 or 6 guests.
Round table. An elegant table for a maximum of 10 guests in the center of our dining room with a gorgeous chandelier above!
Lounge. Watch the game and enjoy your time at the bar! Both high-top and booths are available.
can i see the floor plan?
YES! Take a look at our floor layout here. The lounge is a combination of booths (101-103) and high-top (bar-height) tables with backed chairs (104-110), plus the seating at the bar itself.
The middle section (we affectionally call it the “Purgatory”) is comprised of 4 booths.
The dining room is a combination of booths and free-standing tables, plus our signature round table under the chandelier, next to the fireplace.
DO YOU OFFER CUSTOM PRINTED MENUS?
YES! We custom-design and print set menus for larger (10+) parties using set menus. Most of the designs are offered at no extra charge. Make it extra special and your own!
Please take a look at the gallery of recent examples. We have 8 standard designs for birthdays and other special occasions and 4 designs for baptisms and confirmations. For corporate clients we offer to include their company logo. More details here.
CHILDREN
Kids are awesome! We have high chairs for your little ones, so that they too can enjoy their time with you. Kindly indicate the number of children in your group at the time of making your reservation.
Some of the popular kids set menu items, which is priced at $30, include penne pasta, chicken fingers, burgers and fries.
PARKING
We’re located in a large commercial plaza with plentiful complimentary parking.
PETS
We love pets as much as the next person. However, unless your pet is a certified service animal, we kindly request that you refrain from bringing your pets to the restaurant. Thank you for your understanding.